I am moving from one area to another, how do I take my internet connection with me?

Contact customer service 7days before you move to check if your new location is within the express network. If it is, you will pay 1000 shillings for the engineers to make your move. Make sure to take the router with you and if possible take the yellow patch cord as well. If you can’t, our engineers will collect it on the re-installation day. If your new home is not within the EXPRESS network, we will decommission your connection at no charge to you.